Privacy Policy

    Welcome to the privacy notice of The Woof

    Last Updated: 29th May 2024.

    Innov App Solutions built the The Woof app as a Commercial app. This service is provided by Innov App Solutions and intended for use as it is. The Woof respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our Application. This Privacy Policy is an integral part of the Terms and Conditions. By accepting the Terms, you accept the Privacy Policy. By using the Service on any and all platforms, you agree to the collection and use of information in accordance with this Privacy Policy. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at The Woof unless otherwise defined in this Privacy Policy.

    Purpose of this privacy policy

    This privacy policy aims to give you information on how The Woof collects and processes your personal data through your use of our platforms, including any data you may provide through the platforms when you purchase a product or services from The Woof. Our platforms are not intended for children, and we do not knowingly collect data relating to children.

    The data we collect about you

    We may collect, use, store and transfer different kinds of personal data about you: Identity Data, Contact Data, Transaction Data, Technical Data, Profile Data, Usage Data. We do not collect any Special Categories of Personal Data about you.

    How is your personal data collected?

    We use different methods to collect data including through direct interactions when you fill in forms, create an account, or contact us.

    Personal Contact Information

    The Woof may collect: first name, last name, street address, area and city, phone and contact numbers, e-mail address. We also collect information regarding past purchase orders, customer service inquiries and platform feedback.

    Navigation and Click stream Data

    As you browse through our apps, we gather navigational and click stream data that shows which categories you have visited. This information will not reveal your identity or be linked to you personally.

    How We Use Your Information

    We will only use your personal data when the law allows us. Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message.

    Protection of Your Personal Information

    We use various technical and management practices to help protect the confidentiality, security and integrity of data stored on our system.

    How long is your information stored?

    We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for.

    Account Deletion, Data Deletion and Rights

    You are able to delete your account from your "Profile" on mobile apps. Once your account has been deleted, all processed data shall be erased automatically. Under certain circumstances, you have rights under data protection laws including the right to be informed, the right of access, the right to rectification, the right to erasure, and the right to withdraw consent.

    Data Security

    The security of your personal information is important to us. We use credible organizational, technical, and administrative measures to protect PII under our control. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.

    Changes to Policy

    We reserve the right to update or modify our platforms or this Policy at any time. The most recent version is available at www.the-woof.net.

    Contact Us

    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@the-woof.net